Terms of use

GENERAL TERMS AND CONDITIONS

 

TERMS USED IN TERMS AND CONDITIONS

 

Seller - OU EUROTRADE registration number 14107948, legal address Narva mnt 38-40a, Tallinn, 10152, Estonia, actual address Nākotnes iela 1, Ķekava, LV-2123, Latvia, phone +371215153434, e-mail info@latve.lv.

Consumer - a natural or legal person who expresses an interest in purchasing, purchasing, or purchasing a product or using a service for a purpose that is not directly related to its business;

Buyer - a person who makes purchases of goods in the Seller's Internet Store. The Buyer can be both the Consumer and the non-Consumer;

Product - any thing offered by the Seller or sold to the Consumer through this web site;

Producer - a person who manufactures or restores goods for sale or represents himself as a Producer in the course of his business or professional activity, indicating his name (company), name, surname, trade mark or other distinction on the technical passport of the product or its packaging or product a sign;

Legislation - Cabinet Regulation No. 20 of May 20, 2014 255 "Provisions on the distance contract", Consumer Rights Protection Law, Civil Law, Commercial Law and other binding legal acts.

Warranty - A statement by the Manufacturer, Seller or service provider that the Product or service or component thereof will preserve the properties, safety and performance of the application for a certain period of time, and the Producer, Seller or service provider undertakes additional obligations not provided for in this Law and other regulatory enactments;

Terms of Use - Instructions by the Manufacturer or the Seller, in which the Product preserves the properties and proper quality of use (use), and does not endanger the consumer's property, health, life or the environment;

Prices - the final price of the Product indicated on the Internet site, including taxes and fees, on which the Seller sells the Goods through this Internet site. The price does not include the cost of delivery of the Goods;

Internet site - Seller's website www.latve.lv;

Parties - Seller and Buyer.

General Terms and Conditions - These Terms (General Terms and Conditions of the Website).

General terms
1.1. These Terms determine the legal relationship between Buyer and Seller.

1.2. Before proceeding with the use of the Internet site, please carefully read these Terms of Use.

1.3. By initiating the use of the Internet site, the user agrees to comply with these Terms.

1.4. Seller may partly or completely delete, modify, update the information on the Internet site without prior notice.

1.5. The pictures and description of the goods in question may vary a bit from the offered Product.

Use of the right of withdrawal
2.1. The consumer may exercise the right of withdrawal and unilaterally cancel the Goods within 14 (fourteen) days, covering the delivery costs, in accordance with regulatory enactments.

2.2. The term of the right of withdrawal shall be calculated from the date of delivery of the Product - if one Product is ordered; from the last day of delivery of the Product - if several products are included in the order; from the last day of the delivery of a Lot of Parts or Parts - if the delivery is to be carried out in batches or parts.

2.3. The use of the right of withdrawal means the notification of the Buyer for the waiver of the Goods and the submission thereof or sending to the Seller.

2.4. A refusal to notify the Consumer may use the Seller's Refusal Form or any other free submission or declaration of refusal in which the Consumer is obliged to indicate:


Recipient (Seller's name, actual address, telephone number, email address)

"I declare that I wish to waive the purchase of such Product"
Order date / date of receipt
Consumer name and surname
Consumer address
Consumer signature (only if this form is sent on paper)
Date

2.5. The returned Product must be delivered to the nearest Omniva supplier and the delivery to (Kekava, t / c 'Līga' packet, obligatory with the phone number: 25154341) and must be supplied in full.

2.6. By using the right of withdrawal, the Consumer may return the Product to the Seller without packaging, if the Consumer was not able to view the Product without opening the package, and it was not possible to store the Product packaging, for example because of the size of the package, as it is not an integral part of the Product.

2.7. The termination of the withdrawal form or the use of the right of withdrawal shall terminate the contract and release the consumer from any contractual obligation arising from the contract or from the obligation to conclude such an agreement if the offer was made by the Consumer.

2.8. The consumer can not exercise the right of withdrawal if the Product is made according to the instructions of the Consumer or the Product is uniquely personalized; if the Product is perishable or expires soon; if the Consumer has opened the packaging for the Product, which for health and hygiene reasons can not be returned; Because of its properties, after delivery, it is irreversibly confused with other things, etc.

2.9. Money for the Product is returned back using the original payment method.

Consumer responsibility
3.1. The Consumer is liable for the depreciation of the Product or its use contrary to good faith, if the Product was used during the exercise of the right of withdrawal beyond the conditions necessary for its identification and verification and the necessary conditions for its use.

3.2. The consumer is obligated to return the Product to the Seller within 14 days of sending the written refusal. The seller or service provider is obliged not later than within 14 days from the day when he receives information about the Consumer's decision to withdraw from the contract, to repay to the Consumer the amount of money paid to him, including the delivery costs paid by the Consumer.

3.3. The consumer is responsible for maintaining the quality and safety of the Product within the deadline for exercise of the right of withdrawal.

Warranty
4.1. The Consumer is entitled to submit a claim to the Seller for the non-compliance of the Product within two years from the date of purchase of the Product. The consumer submits a claim application to the Seller within two months from the day when the defects of the Product have been revealed. The day when the Seller has transferred and the Consumer has accepted the relevant Product is considered as the Product's purchase date.

4.2. If the Supplier or Seller has given the Product Warranty, after the expiry of the period referred to in Paragraph 4.1, the Consumer is entitled to apply for the entire remaining period of the Guarantee, in accordance with the conditions specified in the guarantee document. The consumer claim is examined in accordance with the conditions specified in the guarantee document.

4.3. When applying to the Manufacturer or Seller for defects in the Product, the Consumer shall attach a copy of the document certifying the transaction to the claim application.

4.4. The consumer's claim will be reviewed within 7 business days from the date of receipt of the claim, sending the response to the contact address specified in the claim. If the claim is found to be unfounded and the Consumer disagrees with it, he / she has the right to exercise other rights specified in regulatory enactments.

Shipping
Delivery in Latvia to Omniva's chosen package € 2.00

Delivery in Europe - from € 6.00 (depending on delivery area)

Delivery time Monday-Saturday

On Sundays - not delivered

If the addressee can not be contacted and she is not at home, the order is returned to the Seller and re-delivered to the indicated address at another time (additional payment for the delivery)

We will notify the delivery of the order to the addressee by the indicated phone or e-mail (depending on what is indicated in the order)

In case of fast delivery, it is advisable to contact us by phone

Orders that you make outside our working hours will be processed the next day from the morning.

Payment
Payment for a product is possible in one of the following ways:

making a non-cash transfer with:

Visa or MasterCard payment card
An overview
Dispute resolution
The legal relations arising from these Terms and Conditions shall be governed by the laws of the Republic of Latvia.

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